Like many this morning, I logged in to my email to find an urgent note from Zappos advising me to change my passwords after a security. As much as I let out some audible groans when I saw that note, I was very glad to see them being proactive in their response, and keeping their reputation as great customer stewards in tact. Read the rest of this entry »
Any good nonprofit is regularly checking in with their constituents – asking donors about the last fundraising events, checking in with clients about a new service – and survey tools are life savers for collecting this information. Many nonprofits also use survey tools as regular web forms, collecting things like volunteer profile information. With all of the survey tools on the market today, which is the best for your nonprofit? Read the rest of this entry »
Despite many tools to help nonprofits use email more effectively, many are still sending out their mass emails by putting all of their recipients in the bcc line in Outlook. It’s a very common practice, but it can have some severe consequences for your organization. Many nonprofits use this tactic thinking that it’s the only low-cost way to send out mass emails, but, fortunately, there are tools out there that make it very easy and affordable to send out mass emails in a professional manner. Read the rest of this entry »